I know that summer is ending and the time for lemonade may be past, BUT is it really??
Seems like there are so many that are stressing today about their challenges selling on eBay. Either it is a perceived problem or a real problem.
Whichever it is, we want you to bring those lemons to "The Lemonade Stand" so we make them into lemonade. Lemons are sometimes very sour or tart and make you pucker your face, but by adding some water to dilute the juice and add some sugar it now becomes easier to enjoy.
Lets take a lemon we just had to deal with to show you what we are talking about.
It was late Sunday night and we were just relaxing and enjoying our favorite Food Network shows when the phone rang. I did not recognize the number so I did not answer it. BUT they left an voice mail, and if someone leaves an voice mail I will for sure check it right away.
Seems like one of our customers we shipped a sweater to in Australia was checking her tracking on the package and she noticed this message. This package did not meet Custom requirements return to sender. WHAT a sweater did not meet the requirements. So doing some more research we realized that the title of the sweater was
Vintage Design Options Black White Tan Zebra Beaded Cardigan Sweater
Guess the custom peeps thought we were sending a sweater made of Zebra. LOL. So what is the lesson here, do not ever use an animal name in your labels on the packages going to a international location. All is well and something very valuable we learned here. Plus she gave us some more info to put in our hat. Here is what she wrote back to us.
Thanks Alan and Sherry....I really love the sweater, I saw this one in a shop about 3-4 years ago, but when I went to buy it, it was already sold!!! Yes well I think the people who work in Post Offices in Australia are either dumb or have a commonsense problem, I don`t know which one would apply, however I think you should probably leave the word wooden out as well, as we can`t bring wood into Australia, and the wooden beads, could raise their alarm bells also, we don`t want to import any wooden zebras, maybe it would just be safer to put black and tan sweater...hopefully they won`t have an issue with that!!! and thank you again I will be looking forward to receiving it!!!
The main point here is we could have stressed or we could have been pro-active and looked for a solution. It always pays to make Lemonade out of those lemons. :)
No comments:
Post a Comment